Privacy Policy

1. Introduction

At The Tutoring Equation, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our tutoring services.

2. What Information We Collect

Your name and contact details (email, phone number)
Details you provide in enquiry or booking forms
Student academic needs and year group
Website usage data through cookies and analytics
Educational data (progress, assessment records)
Special educational needs or safeguarding info (where relevant)

3. How We Use Your Information

Respond to enquiries and provide tutoring services
Send booking confirmations and updates
Share educational resources or newsletters (if subscribed)
Track academic progress and tailor tutoring sessions
Communicate with schools and professionals involved in the student's education
Improve our website and service offerings

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Cookies and Analytics

Our website uses cookies and tracking tools, such as Google Analytics, to monitor traffic and enhance your experience.

You can disable cookies through your browser settings.

5. Data Storage and Security

We take your privacy seriously. Your data is stored securely using encrypted cloud services and is only accessible by authorised staff and tutors. All reasonable measures are taken to protect your personal information.

6. Third-Party Tools

We may use secure third-party platforms, including:

Wix (for website hosting)
Google Analytics (for traffic insights)
PencilSpaces (for online tutoring)
Google Workspace (for communication and document sharing)

These platforms have their own privacy policies, which govern their data handling.

7. Legal Basis for Processing

Contractual obligation (to provide tutoring services)
Legitimate interest (educational progress, safeguarding)
Consent (for marketing communications or testimonials)

The Tutoring Equation is registered with the Information Commissioner’s Office (ICO) under registration number [ZB943294], in compliance with UK data protection law.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Correct or delete your data
Withdraw consent at any time
Unsubscribe from communications

To make a request, contact us at info@thetutoringequation.com

9. Data Retention

We retain data for a maximum of 2 years after the tutoring ends, unless required longer for legal or safeguarding reasons.

10. Contact Us

If you have any questions about this policy or how we handle your data, feel free to reach out:

Email: info@thetutoringequation.com
Website: www.thetutoringequation.com

11. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

Effective Date: July 20, 2025